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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samone Rieberger

October 1, 2024

5  out of  5
rating by Samone Rieberger
"Had to transfer insurance over from Michigan State Farm to California and Mike's office made it so much easier. Debbie Cleary called me over several days and we managed to figure out all the differences between states (which wasn't insignificant as MI is a no fault ins state) and what coverage I needed. She was so kind, warm and patient, even when some of my paperwork was messed up. I highly recommend Mike's office if you are coming into the CA insurance market as it can be overwhelming and confusing and his wonderful employees will make it easy to navigate. Debbie was warm and personable on the phone and gave me that personal touch. (Us both being Midwesterners helped too!) and when you have so much new laws and rules to navigate, it's wonderful to have that care and concern. Debbie Cleary is an amazing human bring to have helped me so much when I was struggling to figure out the CA market."
We responded:
"HI Samone, Welcome to California & to the Mike Gaumer Agency. We are so glad to have you and thrilled that you chose our office to serve your insurance needs. Thank you for your kind words and positive review. It means a great deal to us that you took the time to share your positive experience. You are absolutely right, insurance is a confusing topic and I'm happy to know that we were able to help you navigate the complex environment. We are very fortunate to have Debbie as part of our team and I know that she takes great pride in taking care of our customers. Please let us know if there is anything we can do to make things easier for you and we look forward to serving you into the future. Thanks again!"
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Chetehya

September 6, 2024

5  out of  5
rating by Chetehya
"I recently relocated to California and had the pleasure of working with Debbie. She was extremely thorough, knowledgeable, and made it her mission to advise accordingly. As she assisted, her humor and amicability made the process of switching over a breeze. This is truly an amazing team!"
We responded:
"Hi Chetehya, Thanks so much for your kind words and welcome to California and my Agency. State to State transfers are one of our specialties. I am so happy to hear that you had a great connection with Debbie - she is truly a gem and takes a lot of pride in taking care of customers. We greatly appreciate your business as well as you taking the time to share your experience in this forum. Thanks again!"
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MIKOWAAH

June 7, 2024

5  out of  5
rating by MIKOWAAH
"Mike’s office has been extremely helpful through the 5+ years I’ve been with SF. Everyone I’ve spoken to has always been professional, friendly and efficient. Most recently I had trouble tracking some info down with SF claims department. I gave Mike’s office a call and Elizabeth answered. She ended up saving me an hour of redirecting through State Farm’s phone tree. Truly amazing experience."
We responded:
"Michael, Thanks so much for sharing your review and giving us 5 stars! Wow! I'm so glad that we could assist you with your claim issue. We are very fortunate to have Elizabeth as part of our team. We take pride in making sure our customers are taken care of to make things easier for them in a complex world. We appreciate the review, your business and your longstanding loyalty. Thank you so much!"
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BOB FRANCY

May 1, 2024

5  out of  5
rating by BOB FRANCY
"Mike and his staff are exceptional on all matters dealing with Insurance. Great location. Give him a call"
We responded:
"Bob, You are far too kind. I appreciate you taking the time to share your review Thanks so much!"
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Demetra Korovessis

April 18, 2024

5  out of  5
rating by Demetra Korovessis
"Debbie was so kind and helpful throughout the entire process. She thoroughly answered all of my questions (which I had many as a first time buyer) and went above and beyond to get me the best rate possible. She communicated effectively both via phone and email. Thank you so much Debbie!"
We responded:
"HI Demetra, I'm so pleased to hear about your great experience with Debbie & my Agency. We take pride in taking care of customers and providing relevant information so you can make informed decisions. We appreciate that you shared your experience and appreciate your business. Thanks so much!"
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Kon Hwon Yang

April 16, 2024

5  out of  5
rating by Kon Hwon Yang
"Debbie is a kind and thoughtful agent who anticipates what her clients needs may be and follows through to address them. I am so grateful for her service!!!"
We responded:
"Kon, Thanks so much for the kind words and positive review. We are fortunate to have Debbie as part of our team and she exemplifies our philosophies on customer service. We appreciate your business and loyalty to State Farm and my Agency. Thanks so much! - Mike"
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Cheryl

March 27, 2024

5  out of  5
rating by Cheryl
"Micheal’s team is great but I wanted to express one individual that has been assisting me for many years . Elizabeth is a pleasant person to talk to and takes pride in her job. She is patient with me and answers all my questions. Her personality shows through the phone. I can tell it’s not just a job for her, but this is how she is in real life! It’s very rare to find a person who exudes great customer service and when you do, you want to recognize it. Thank you again Elizabeth for always assisting me. I greatly appreciate you!"
We responded:
"Hi Cheryl, Wow we can't thank you enough for recognizing our efforts and sharing your experience in this forum. Elizabeth and the rest of the team really enjoy taking care of our customers as you have experienced. Thank you for taking the time to post your review and share with others. We appreciate you and your longstanding loyalty to State Farm and my Agency! - Mike"
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Tracy Olafsson

March 26, 2024

5  out of  5
rating by Tracy Olafsson
"The customer service and continuity, coupled with excellent pricing of this particular State Farm insurance is wonderful. I knew that this insurer was reputable, but I had forgotten about excellent pricing and customer service combined when it came to insurance. Everyone in this office is professional, kind and attentive - tending. I would recommend them to anyone. Additionally, I accidentally called after hours and the message offered immediate assistance of whatever form. I could actually get a human being immediately, if need be."
We responded:
"Hi Tracy, Thanks so much for taking time out of your day to share your experience here. We know that insurance can be overwhelming and that we are currently in a challenging market. We take our commitment to our customers satisfaction very seriously and are glad your found our office to take care of your needs. We look forward to working with you in the future. Thanks again. - Mike"
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Mathew Aguirre

March 11, 2024

5  out of  5
rating by Mathew Aguirre
"Elizabeth Smaw was super helpful with the brightest mood had me smiling the entire call and answered all my questions! I appreciate being a policy holder here!"
We responded:
"Matthew, Wow, thanks for the great review. We appreciate your business and the time you took to share your comments here. We are fortunate to have a great team that includes Elizabeth. So glad to serve you & thanks again! - Mike"
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Jasper Lee

March 7, 2024

5  out of  5
rating by Jasper Lee
"Debbie has been very communicative and extremely helpful throughout this complicated process. I am truly grateful to have worked with her!"
We responded:
"HI Jasper, Thank you so much for the positive review and kind words about Debbie. We are very fortunate to have her as part of our team. I am so glad that she was helpful to make the process easier for you. Let us know if there is anything we can do to asssit you. - Mike"
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Ron Dunning

March 7, 2024

5  out of  5
rating by Ron Dunning
"I was very happy with DEBBI. SHE ANSWERED ALL MY QUESTIONS AND WAS VERY HELPFUL."
We responded:
"Hi Ron, We greatly appreciate your positive review and the time you took to share your experience with others. We are very lucky to have Debbie as part of our team. I know she takes a great deal of pride in taking care of our customers and meeting their insurance needs. Please let us know if there is anything else we can help you with in the future. Regards, - Mike"
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VIVIAN “VIV” ROEDIGER

March 5, 2024

5  out of  5
rating by VIVIAN “VIV” ROEDIGER
"I HAD THE OPPERTUNITY TO SPEAK WITH DEBBIE. SHE IS ABSOLUTELY AMAZING. SO NICE & WILLING TO HELP. RESPONDED IN A TIMELY MANNER & HELPED ME OUT AS MUCH AS POSSIBLE."
We responded:
"Hi Viv, we greatly appreciate your feedback on Google! It makes a huge difference for us in that customers and potential customers are able to see and read about our positive interactions with the existing customers, new customers and the community. I also want to thank you for singling out Debbie! She is a wonderful part of our team and takes great pride in going out of her way & taking care of people insurance needs. Please let us know if there is anything additional we can do for you going forward. While we don't have all of our products available due to a Fire Insurance Moratorium in California, I am glad we were able to help you out in other ways. When the market opens back up in the future, I know that State Farm is committed to California and re-opening when it is prudent to do so & we will keep you informed. I know you have been gone for a few years, but welcome back to our Agency! It's always great to see former customers come back! It's a pleasure to serve you! - Mike"
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Crystal Nava

February 8, 2024

5  out of  5
rating by Crystal Nava
"Debbie Cleary's time, attention, and support in updating my policy to meet my needs was exceptional. She is kind, efficient and provided timely follow-up. Thank you, Debbie, for the help and for making this process so delightful."
We responded:
"Hi Crystal, Thank you so much for your kind review! It is greatly appreciated as is your continued Loyalty to State Farm and my Agency. We pride ourselves on taking care of our customers and exceeding their expectations. It means the world to us that you took the time to share your positive experience with Debbie and our office. We look forward to taking care of you for many years to come! Thank you! - Mike"
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Ryan Williams

January 22, 2024

5  out of  5
rating by Ryan Williams
"Great office and service. I've always dealt with Annette and she is wonderful. Polite, knowledgable and very helpful. If I were you I would ask for her when you call."
We responded:
"Ryan, its so nice to hear when people have great things to say about our office & team members. Thank you so much for sharing. We are especially lucky to have Annette as part of the team. I know she takes a lot of pride in taking care of our customers. Thanks again for the review and for being a loyal customer! - Mike "
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Lola

December 9, 2023

5  out of  5
rating by Lola
"Mike has a good team. They are easy to get in contact with. They follow up with all your questions/concerns. I moved to CA from another state and I originally picked a different agent….it was a hot mess. I ended up switching agents to Mike and even though it was a complicated process to fix things, they did everything so I didn’t have to. They really did go above and beyond. If you’re wanting things to just get done, this is the agent for you. For such a mess that I brought to them, they made me feel so relieved that they were on top of things. Very nice sweet staff. In todays environment, I appreciate when the team is genuinely nice."
We responded:
"Lola, thanks so much for your review - we really appreciate it! I have been fortunate to assemble and experienced team that really care about our customers. Your comments just validate what I already know, but I'm so glad that you shared so others will know too. We look forward to serving your insurance & financial services needs. Thanks again! - Mike"
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Jazzy Mccaleb

December 7, 2023

5  out of  5
rating by Jazzy Mccaleb
"Great company great branch I would like to give a special thank you to my insurance agent DEBBIE CLEARY for having such excellent customer service very understanding an professional keep up the good work 👏🏽 ~ jazzy"
We responded:
"Jazzy, wow! What can I say? We sincerely appreciate the kind words. I know all of employees, especially Debbie take a great deal of pride in taking care of our customers! I lucky to have been able to assemble a team with that primary goal at heart! Thank you for your business and continued loyalty, please let us know if there is anything you need in the future. Regards, - Mike"
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Livier Arellano

November 7, 2023

5  out of  5
rating by Livier Arellano
"Debbie was very polite, helpful, and very patience with me. Debbie answered all of my questions and help me find a solution to all of my concerns with my current insurance policy. I recommend State Farm for all of your insurance concerns, whether is automobile or home insurance. They are always available to help and answer all your questions."
We responded:
"Livier, Thanks so much for taking the time to share your experience with our office. Taking the time to educate our customers and explain how insurance works and it's importance is what we do. Please let us know if you have any adidtional questions or we can be of assistance. Thanks again, we appreciate your longstanding loyalty. - Mike"
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Coley Ransaw

November 3, 2023

5  out of  5
rating by Coley Ransaw
"I had the pleasure of working with my State Farm agent, Mike and Debbie, and couldn't be happier with the service they provided. I highly recommend these two to anyone in need of insurance.Thank you for your exceptional service!"
We responded:
"HI Coley, Your Google review is greatly appreciated. It was a pleasure working with you and welcome to my Agency. If you need anything else going forward, please do not hesitate to contact us. We greatly appreciate you taking the time to share this review. Thanks again. - Mike"
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Victor Barron

October 23, 2023

5  out of  5
rating by Victor Barron
"Debbie gave me a prompt quote for life insurance. She was very helpful and offered different options that fit my needs."
We responded:
"Victor, Thank you so much for sharing this review. I'm so glad that we were able to assist you with your life insurance questions and provide you the quotes and options you need. Please let us know if there is anything else that we can help you with. Your continued loyalty and business with State Farm is greatly appreciated! Thank you! - Mike "
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Jeffrey Tosha

October 4, 2023

5  out of  5
rating by Jeffrey Tosha
"Excellent service and prices. Had Mike and crew for over 30 years for our business and now we have home and auto with Mike. Excellent price and service."
We responded:
"Jeffrey, Thanks so much for your review. We appreciate your longstanding loyalty and are pleased to hear that you are happy with the value that our Agency and State Farm is providing to you. Please let us know if there is anything else we can do. Thanks again! - Mike"
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Keya Marie-Danielle

September 25, 2023

5  out of  5
rating by Keya Marie-Danielle
"I have been with State Farm over 30 years. When I moved to California it was hard to find the same level of customer service I had in my home town. But when I found this agency that all changed. They provide me with top notch service! Mike and his staff always answers all my questions (and I always have a lot). Stellar service!!! Thank you!!!!"
We responded:
"Keya, Thank you so much for posting your review here in this forum. It means a great deal to us that you took the time to share. We are delighted that you found us when you moved to CA and appreciate your loyalty. Of course we will always be here for you when you need us, even if its just to answer a questions. Thanks again!"
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Glen Kinum

September 8, 2023

5  out of  5
rating by Glen Kinum
"Great staff, great customer service and attention... and Mike is always ready and willing to help when needed."
We responded:
"Hi Glen, Such kind words, we really appreciate you taking the time to share. It's always a pleasure to help you out and we appreciate your longstanding loyalty and relationship with our office. Thanks so much! - Mike"
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Karen Weiss

September 8, 2023

5  out of  5
rating by Karen Weiss
"Very kind employees and great service!"
We responded:
"Karen, Thanks so much for taking the time to post your review and share your experience with others in this forum. It really means a great deal to us. I also want to thank you for you long standing loyalty to State Farm and my Agency. If you ever need anything, just pick up the phone & we will be here for you. - Mike"
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oscar carvajal

August 30, 2023

5  out of  5
rating by oscar carvajal
"Doing business with Mike and his team for 15 years now. Great agency; professional, reliable, courteous. Elizabeth, Debbie and the rest of the staff are wonderful."
We responded:
"Oscar, It has been a pleasure doing business with you for the past 15 years. We sincerely appreciate your business. Even more so, we really appreciate you sharing your positive experience & acknowledging the efforts of my team members. Thanks so much!"
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vickie

August 10, 2023

5  out of  5
rating by vickie
"Mike and his team are always there to help. Debbie is the best! Always answering my questions and helping me any way she can. Highly recommend!"
We responded:
"Vickie, Thanks so much for the review and kind words about Debbie! We work really hard to make sure we are taking care of your customers. We appreciate great customers like you. Thank you!"